Solt Baji's Privacy Policy – Our Commitment to Protecting Your Data

This Privacy Policy applies to Solt Baji's website, mobile app, and all associated services. By accessing, registering, or using any Solt Baji service, you agree to the terms set out in this Privacy Policy.

Solt Baji is committed to honouring the trust of millions of players across Bangladesh. Every click you make, every transaction you complete, and every piece of personal information you share means the world to us — and we are always dedicated to keeping it safe.

In this policy, "information" refers to any data that can be used to identify you, directly or indirectly.

Solt Baji collects various types of information — some provided directly by you, some gathered automatically. Full details are outlined below:

Directly Provided Information: At registration, you provide your name, mobile number, date of birth, and address. During KYC verification, a copy of your national ID or passport may be requested.

• Registration form details – name, email or phone number, and password (stored in hashed form).
• Verification Documents — national ID, passport, or driving licence.
• Payment details — bKash/Nagad number (full account numbers are not stored).
• Support Communications — messages you share when contacting our support team.

Automatically Collected Data: When you use Solt Baji, certain technical data is collected automatically – including your IP address, browser type, device information, and session duration.

Solt Baji uses your data only for specific, legitimate purposes. Every use has a clear reason behind it:

Solt Baji does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration of active account use and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by law.
• KYC Documents: Retained for 5 years after verification, then securely deleted.
• Log Files: Up to 90 days.
• Marketing Information: Immediately upon withdrawal of consent.

When you request account closure, Solt Baji will delete all data not subject to legal retention obligations. This process typically takes up to 30 business days.

Solt Baji does not sell, rent, or share your data for advertising purposes. However, there are specific circumstances in which data may be shared:

• Service Provider: Payment gateways, KYC verification services, cloud providers. These parties operate strictly under contract and are not permitted to use your data for any other purpose.
• Law Enforcement Agencies: Disclosure of information is mandatory upon a court order or a valid request from a regulatory authority.
• Fraud Prevention: Relevant information may be shared in investigations into money laundering or fraud.

Solt Baji uses cookies on its website and app. Cookies are small data files stored on your device that help improve the quality of our services.

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To collect site usage statistics (anonymized data).
• Marketing Cookies: For personalised advertising (opt-out available).

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.

Solt Baji employs industry-leading technical measures to safeguard your data. Security isn't just a feature — it's a core part of who we are.

• AES-256 Encryption: All stored data is protected with bank-grade encryption.
• TLS 1.3 Protocol: All data is encrypted during transmission.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Penetration Testing: Regular external security audits.
• Data Minimization: Only the information strictly necessary is collected.
• Trained Staff: All staff are trained to uphold data confidentiality.

In the event of a security breach (despite all precautions we take), Solt Baji will notify affected members within 72 hours and take all necessary remedial action.

As a Solt Baji member, you have several important rights over your own data. These rights are upheld in accordance with international data protection standards.

• Right to Access: You can find out exactly what information Solt Baji holds about you.
• Right to Rectification: You can correct any inaccurate or outdated information at any time.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: Request to restrict the use of certain types of data.
• Right to Data Portability: You can download a copy of your data.
• Right to Object: You may object to the processing of your data for specific purposes.

To exercise this right, email us at support@soltbaji.click. Solt Baji will respond within 30 business days.

Solt Baji does not serve anyone under the age of 18, and we do not collect any data from minors. This is one of our strictest policies.

• Age verification is carried out at the point of registration.
• If any data belonging to a minor is identified, it is deleted immediately.
• The account is closed and any remaining balance is refunded.
• If a parent or guardian alerts us to a minor using their child's account, we will take immediate action.

Solt Baji reserves the right to update this Privacy Policy as needed. For any significant changes, you will be notified via email or an in-platform notification.

The effective date of any updated policy will always be displayed at the top of this page. Continuing to use the platform after changes have been made will be considered your acceptance of the revised policy. We encourage you to check this page regularly.

Last Updated: 1 January 2026 | Version: 2.5

For any questions, requests, or concerns regarding our Privacy Policy, please reach out through the channels below. Solt Baji's dedicated data protection team is ready to assist you with anything you need.

For urgent matters, you can reach us 24/7 via live chat. Our Bengali-speaking support team is always here to help.